FAQ

~ F R E Q U E N T L Y   A S K E D   Q U E S T I O N S ~

What payment method do you accept online? Credit card and Paypal.

How much is postage? Please refer to the automatic postage calculator at point of checkout. Prices vary between countries.

NOTE: Customs fees and any taxes associated with your purchase are the responsibility of the customer. We are also not responsible for lost or stolen packages or packages delayed in transit.

Can I receive samples so I can try before I buy? We periodically have samples available during particular times - such as new brand/product launches. Please keep an eye out for samples by liking/following Mei Collective on Facebook/Instagram for all updates and promotions!

I’m pregnant - Can I still use the Meiskin Stretchmark Treatment formula? The majority of our products are completely safe for you to continue using during pregnancy, but we do recommend you avoid using the Stretchmark Treatment during the first trimester of pregnancy, just as a safety precaution. Should you have any further questions, please don’t hesitate to contact us.